Marketplace Guidelines - Buyers & Sellers - Please Read

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The Engineer

Aegis Jaeger
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Builder Society welcomes you to take part in our Marketplace as both a vendor and a customer. To help ensure that all purchases and sales are conducted with a win/win principle in mind, we ask all participating members to read the current post in full.

Builder Society's Marketplace is an advertising platform only. All transactions occur between you and the other party. Builder Society intervention is rarely needed thanks to the following guidelines, which all participants agree to by conducting business here.

Buyers - Please Read
Please keep in mind that each seller works independently of Builder Society.

The variety of offerings present may vary in quantity, quality, price, and turn-around-time. This means that you should read the sales thread carefully to make sure it aligns with your expectations.

We make every possible effort to screen sellers and their services, reviewing their sales copy to ensure there are no impossible, misleading, or vague offers. We also investigate all claims of bad business. However, it is always up to the buyer to understand what they're purchasing.

You should also take care to ensure that the seller has a reputation of being trustworthy and honest. Ways to accomplish this are to:
  • Read the reviews in his or her current sales thread here (and elsewhere, where possible).
  • Check his or her trader rating and reputation on other forums.
  • Don't be afraid to speak to other BuSo members about their experiences, either.
In the rare event that you're unhappy with a purchase made here, the first step is to let the seller know, and to give them a chance to fix it. If they fail to do so, please feel free to contact a moderator and to leave appropriate feedback for the seller (contact a moderator to do so anonymously if needed, and be ready to provide very thorough evidence). If necessary, take advantage of the protections offered by your payment processor. Our vetting process, combined with the value of having a strong reputation here, makes it very unlikely that things will ever have to escalate to this point.

Let the community know of every good, so-so, and less than good experience so we can all help each other rise to the top by encouraging quality vendors and creating a reputation of excellence here in the Builder Society Marketplace.

To help you browse the Marketplace, we have "prefixes" that will allow you to filter the Marketplace by type of product/service. To use them, click on a prefix and you'll see the page be refreshed, filtering out all non-relevant threads. To remove the filter, click on it at the top of the thread listings, as pictured below:


Sellers - Please Read
Builder Society welcomes all sellers of quality goods and services. We ask you to keep the following in mind.

We want you to build success here, which means creating a strong reputation for yourself and representing Builder Society in a positive light through your offerings . Please respect your buyer's expectations by fulfilling all orders as described in your sales copy. This means providing top-notch quality, at the price listed, fulfilled in the time frame stated, with timely customer contact. To help manage expectations, we will be going over your sales copy with you before the thread is approved.

In the Buyers section, we discussed what to do if the buyer encounters a difficult seller. On the flip side, you as the seller may run into a buyer that is unreasonable. Please feel free to leave a warning in your own thread to help protect the community from these types. Contact a moderator if the situation is extremely absurd. Remember, you can always choose to not work with or refund an order from someone who seems like trouble.

You are only advertising on the Builder Society Marketplace. You must provide your own means of payment processing, order tracking, and fulfillment.

We understand some offers require an air of privacy for the protection of your buyer's and your own assets, such as blog network posts. This is understandable and allowed. We do not, however, allow vague or concealed offers that do not reasonably state what it is being offered. The buyer should never have to take a leap of faith and trust you. Your offer must speak for itself. An interested buyer should not have to leave our Marketplace to obtain all the information needed to make a buying decision.

Builder Society reserves the right to edit, delete, or deny any seller the ability to sell through the Marketplace.

Seller Thread Guidelines:
  1. Restricted Niches - You are not allowed to overtly promote adult or pharma services. If your service can accommodate them (like content writing or link selling) that is fine, but the sole purpose cannot be aimed at these verticals, nor can obscene or racy images related to them be used in your sales copy.
  2. Thread Titles - Thread titles must include the name of the service/product or be descriptive of what is being offered. Thread titles may contain only letters, numbers, punctuation, and common symbols (-, +, &, $, !, @, %, etc.). Brackets and parentheses are fine. Asterisks, Emojis, strings of symbols, and any other attempts to draw extra visual attention are not allowed.
  3. Sales Copy - The body of your opening post must include 1) a clear description of what is being sold, 2) the price for each package, 3) a turn-around-time statement, 4) and a contact method (email, Skype, Website, etc.) for lurkers. If your prices and TAT's vary due to custom packages, it is enough to mention that fact, but you must deal with each of these four items in some fashion. Vague or concealed offers are not allowed, nor is "contact bait" where you don't give out key information in order to force people to contact you.
  4. Bumping - We do not yet have a bump limit for thread starters. Do not artificially manipulate the bumping of your thread by asking friends to reply, or baiting users into replying (examples: "Post here if you want a coupon." or "Post here to join the waiting list"). This form of abuse is unfair to all other sellers and will ultimately result in the loss of your advertising privileges on BuSo. Of course, if any user posts in your thread, feel free to respond if needed and provide great customer service.
  5. Prefixes - Your thread will be manually assigned a prefix from one of the following groups: Content, Software, Design, Links, Marketing, Development, or Consulting. If you feel your thread has been miscategorized, please send a moderator a private message.

How to Open a Thread
In order to open a sales thread in the Marketplace, you first need to obtain pre-approval. That link takes you to the contact form where you can email the administration with a description of your service. Please include a brief description (including links to existing threads, testimonials, or landing pages as applicable) of your product or service. We will perform due diligence and get back to you as soon as possible.

If approved, you will be directed to a private sub-forum where you can prepare your sales copy, editing until you are content. A moderator will confirm you have included the requested information. At that point you'll visit the Upgrades tab at the top of the forum and set up a subscription or one-time payment, and we'll move your thread to the live Marketplace.
 
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