Paypal phone number no longer working?

[GNews]

Is the Paypal phone number no longer working?

I've noticed they have a new help system and it's pretty ridiculous.

Calling the phone line ,i get disconnected each time?

 

[DanielS]

Could it maybe be COVID-19 related? Just a thought.

 

[GNews]

Could it maybe be COVID-19 related? Just a thought.

Actually i dont think so.

They just released a whole new website interface.

- The account index is different.
- They are now checking to see if phone numbers' account name matches to your account.
- Instead of contact there's a "Help" system where they have people respond via text and the questions are bounced to a new CSR for each response. Judging by responses, there moving completely into foreign customer service.