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TLDR - A case currently being argued before the supreme court of the United States - Facebook VS Duguid could have major implications for your lead follow up and outbound sales efforts.
If you use any kind of automated phone follow up, you're potentially liable for up to 1500$ per violation. (more typically 500$)
Even if you DO NOT use a random or sequential number dialer.
This doesn't directly kill targeted lead gen, but it could massively decrease the value propositions for those of us doing targeted database building business models.
Looks like we all might be going back to email for b2b lead nurturing if this applies to text message follow ups.
TCPA is the 2nd nastiest little business destroying gotcha other than PCI compliance that I've run into.
Rulings from the supreme court are are imminent, oral arguments got made today.
I will bump this thread if anything cool comes out.
I know a lot of you guys are doing interesting stuff with call centers. Not going to share anyones war stories but I know a few guys around here have them. I would like to encourage you to share. Liability isnt usually a topic we cover much around here but probably should.
Anyone got any or speculation on the way things will play out?
This looks like it could potentially change a lot of foundational assumptions the industry has been operating on.
If you use any kind of automated phone follow up, you're potentially liable for up to 1500$ per violation. (more typically 500$)
Even if you DO NOT use a random or sequential number dialer.
This doesn't directly kill targeted lead gen, but it could massively decrease the value propositions for those of us doing targeted database building business models.
Looks like we all might be going back to email for b2b lead nurturing if this applies to text message follow ups.
TCPA is the 2nd nastiest little business destroying gotcha other than PCI compliance that I've run into.
Rulings from the supreme court are are imminent, oral arguments got made today.
I will bump this thread if anything cool comes out.
I know a lot of you guys are doing interesting stuff with call centers. Not going to share anyones war stories but I know a few guys around here have them. I would like to encourage you to share. Liability isnt usually a topic we cover much around here but probably should.
Anyone got any or speculation on the way things will play out?
This looks like it could potentially change a lot of foundational assumptions the industry has been operating on.
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